Advanced Workflow Automation
Objectif :
Implémenter :
Workflow Designer Trigger Engine Condition Engine Action Engine Approval Workflows Escalation Rules Automation Templates Workflow Analytics
afin de permettre aux tenants d'automatiser leurs processus métier sans développement.
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Aujourd'hui :
Les utilisateurs exécutent manuellement les processus.
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Demain :
Les processus s'exécutent automatiquement selon les règles métier.
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Workflow Automation Platform ├── Workflow Designer ├── Trigger Engine ├── Condition Engine ├── Action Engine ├── Approval Engine ├── Escalation Engine ├── Workflow Templates ├── Workflow Scheduler ├── Workflow Analytics └── Automation Dashboard
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Créer :
Workflow WorkflowVersion WorkflowNode WorkflowConnection
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Supporter :
Drag & Drop Visual Builder Validation Simulation
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Gérer :
Draft Testing Published Archived
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Permettre :
Publish Rollback Clone Compare
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Supporter :
Reservation Created Reservation Updated Check-In Check-Out Payment Received Invoice Created Owner Registered Guest Registered
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Supporter :
Lead Created Opportunity Updated Task Due Customer At Risk
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Supporter :
Every Hour Every Day Every Week Custom Schedule
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Supporter :
Property Reservation Guest Owner Revenue Payment
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Supporter :
Equals Not Equals Contains Greater Than Less Than
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Permettre :
AND OR Nested Groups
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Exécuter :
Send Email Send SMS Send Notification Send Webhook
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Supporter :
Create Task Assign Agent Update Status Create Ticket Generate Document
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Supporter :
Create Lead Create Opportunity Create Reminder Update Segment
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Supporter :
Create Invoice Create Settlement Generate Statement
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Créer :
Approval Workflow Approval Step Approval Request
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Supporter :
Discount Approval Refund Approval Owner Contract Approval Payment Validation
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Permettre :
Approve Reject Request Changes
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Créer :
Escalation Rule Escalation Action
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Supporter :
SLA Breach Unassigned Task Overdue Task Pending Approval
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Configurer :
Level 1 Level 2 Level 3
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Créer :
Reservation Workflow Guest Journey Owner Onboarding Property Setup Maintenance Process
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Créer :
Risk Detection Renewal Reminder Upsell Campaign Retention Campaign
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Permettre :
Preview Install Clone Customize
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Supporter :
Immediate Scheduled Recurring
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Configurer :
Date Time Timezone Frequency
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Permettre :
Pause Resume Cancel
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Suivre :
Executions Success Rate Failures Duration Usage
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Afficher :
Most Used Most Failed Most Valuable
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Identifier :
Bottlenecks Manual Steps Automation Opportunities
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/automation
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Afficher :
Active Workflows Executions Success Rate Pending Approvals Escalations
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Afficher :
Workflow Activity Approvals Failures Performance Recommendations
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Préparer :
Workflow Suggestions Optimization Suggestions Automation Recommendations
pour le Sprint 32.
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Nouvelle réservation ↓ Workflow déclenché ↓ Création tâche ménage ↓ Notification propriétaire ↓ Envoi email voyageur ↓ Check-In programmé
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Workflow Designer ↓ Trigger Engine ↓ Condition Engine ↓ Action Engine ↓ Approval Workflow ↓ Analytics ↓ Automation Dashboard
Durée cible :
8 minutes
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Le Sprint 31 est terminé lorsque :
✓ Workflow Designer créé ✓ Trigger Engine créé ✓ Condition Engine créé ✓ Action Engine créé ✓ Approval Engine créé ✓ Escalation Engine créé ✓ Workflow Templates créés ✓ Workflow Scheduler créé ✓ Workflow Analytics créé ✓ Automation Dashboard créé
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WorkflowDesigner TriggerEngine ConditionEngine ActionEngine ApprovalEngine EscalationEngine WorkflowTemplates WorkflowScheduler WorkflowAnalytics AutomationDashboard WorkflowAutomationPlatform
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À la fin du Sprint 31 :
Les tenants peuvent automatiser leurs processus métier sans développement. La plateforme devient : CRM configurable PMS configurable Customer Success configurable Operations configurable Distribution configurable
grâce à un moteur d'automatisation transverse.