====== Étape suivante ====== ===== Sprint 30 ===== Observability & Monitoring Platform Objectif : Implémenter : System Monitoring Business Monitoring Performance Monitoring Application Monitoring Audit Monitoring Alert Management Incident Management Observability Dashboard afin de rendre la plateforme entièrement observable, mesurable et exploitable à grande échelle. --- ====== Vision Produit ====== Aujourd'hui : Les problèmes sont détectés par les utilisateurs. --- Demain : La plateforme détecte les problèmes avant les utilisateurs. --- ====== Architecture ====== Observability Platform ├── System Monitoring ├── Application Monitoring ├── Business Monitoring ├── Audit Monitoring ├── Log Management ├── Alert Management ├── Incident Management ├── SLA Monitoring ├── Health Center └── Observability Dashboard --- ====== Sprint 30-A ====== ===== System Monitoring ===== --- ====== Étape 1 — Infrastructure ====== Surveiller : CPU Memory Disk Network Database --- ====== Étape 2 — Services ====== Mesurer : API Frontend Workers Queues Webhooks --- ====== Étape 3 — Disponibilité ====== Calculer : Uptime Downtime Availability % MTTR MTBF --- ====== Étape 4 — Historique ====== Conserver : 24 heures 7 jours 30 jours 90 jours --- ====== Sprint 30-B ====== ===== Application Monitoring ===== --- ====== Étape 5 — Requêtes ====== Mesurer : Requests Response Time Throughput Concurrency --- ====== Étape 6 — Percentiles ====== Afficher : P50 P90 P95 P99 --- ====== Étape 7 — Erreurs ====== Classifier : 4xx 5xx Timeout Validation Errors --- ====== Étape 8 — Traces ====== Supporter : Request Trace Correlation Id Distributed Trace --- ====== Sprint 30-C ====== ===== Business Monitoring ===== --- ====== Étape 9 — KPI Métier ====== Mesurer : Reservations Revenue Occupancy Check-Ins Check-Outs Payments --- ====== Étape 10 — KPI SaaS ====== Mesurer : Active Tenants MRR ARR Churn Expansion Revenue --- ====== Étape 11 — Adoption ====== Mesurer : Feature Usage Portal Usage API Usage Workflow Usage --- ====== Étape 12 — Tendances ====== Afficher : Daily Weekly Monthly --- ====== Sprint 30-D ====== ===== Audit Monitoring ===== --- ====== Étape 13 — Audit Events ====== Tracer : Authentication Permissions Configuration Changes Feature Activation Data Changes --- ====== Étape 14 — Recherche ====== Permettre : User Date Action Module --- ====== Étape 15 — Conservation ====== Supporter : 30 jours 90 jours 1 an --- ====== Sprint 30-E ====== ===== Log Management ===== --- ====== Étape 16 — Centralisation ====== Collecter : API Logs Application Logs Security Logs Webhook Logs Job Logs --- ====== Étape 17 — Recherche ====== Supporter : Full Text Search Filters Correlation Id --- ====== Étape 18 — Analyse ====== Identifier : Top Errors Slow Queries Failed Jobs Failed Webhooks --- ====== Sprint 30-F ====== ===== Alert Management ===== --- ====== Étape 19 — Règles ====== Créer : Alert Rule Threshold Escalation --- ====== Étape 20 — Déclencheurs ====== Supporter : High Error Rate Slow Response Failed Payments Failed Sync Security Event --- ====== Étape 21 — Notifications ====== Envoyer : Email SMS Push Slack Webhook --- ====== Étape 22 — Escalade ====== Configurer : Level 1 Level 2 Level 3 --- ====== Sprint 30-G ====== ===== Incident Management ===== --- ====== Étape 23 — Incidents ====== Créer : Incident Incident Event Incident Timeline --- ====== Étape 24 — Cycle de vie ====== Supporter : Open Investigating Resolved Closed --- ====== Étape 25 — Post-Mortem ====== Documenter : Cause Impact Resolution Actions --- ====== Sprint 30-H ====== ===== SLA Monitoring ===== --- ====== Étape 26 — SLA ====== Mesurer : Availability Response Time Support Response Resolution Time --- ====== Étape 27 — Contrats ====== Supporter : Platform SLA Tenant SLA Support SLA --- ====== Étape 28 — Violations ====== Détecter : SLA Breach Risk of Breach --- ====== Sprint 30-I ====== ===== Health Center ===== --- ====== Étape 29 — Route ====== /platform/health --- ====== Étape 30 — Santé ====== Afficher : Infrastructure Application Database Integrations Webhooks --- ====== Étape 31 — Statuts ====== Supporter : Healthy Warning Critical --- ====== Étape 32 — Historique ====== Afficher : Events Incidents Maintenance --- ====== Sprint 30-J ====== ===== Observability Dashboard ===== --- ====== Étape 33 — Route ====== /platform/observability --- ====== Étape 34 — KPI ====== Afficher : Availability Response Time Error Rate MRR Reservations Incidents --- ====== Étape 35 — Widgets ====== Afficher : Platform Health Business Health Alerts Incidents Usage Trends Top Errors --- ====== Étape 36 — Drill Down ====== Permettre : Infrastructure Tenant Module Request --- ====== Validation MVP ====== ===== Scénario ===== Erreur API ↓ Détection ↓ Alerte ↓ Incident ↓ Analyse ↓ Résolution ↓ Post-Mortem --- ====== Démonstration ====== ===== Parcours ===== Health Center ↓ System Monitoring ↓ Application Monitoring ↓ Business Monitoring ↓ Alert Management ↓ Incident Management ↓ Observability Dashboard Durée cible : 8 minutes --- ====== Définition de terminé ====== Le Sprint 30 est terminé lorsque : ✓ System Monitoring créé ✓ Application Monitoring créé ✓ Business Monitoring créé ✓ Audit Monitoring créé ✓ Log Management créé ✓ Alert Management créé ✓ Incident Management créé ✓ SLA Monitoring créé ✓ Health Center créé ✓ Observability Dashboard créé --- ====== Livrables ====== SystemMonitoring ApplicationMonitoring BusinessMonitoring AuditMonitoring LogManagement AlertManagement IncidentManagement SLAMonitoring HealthCenter ObservabilityDashboard ObservabilityPlatform --- ====== Valeur Commerciale ====== À la fin du Sprint 30 : La plateforme est capable : de détecter d'analyser de tracer et de résoudre les incidents avant qu'ils ne deviennent critiques. Elle devient exploitable en environnement SaaS Enterprise multi-clients. ---